Terms and Conditions

Introduction to Terms

These Terms and Conditions form a binding legal agreement between you and the operator of Cleobetra Casino. They cover every aspect of your use of the platform, including account creation, financial transactions, gameplay, bonuses, and dispute resolution. If you do not agree with any part of these terms, you must stop using the site immediately.

Eligibility and Account Registration

You must be at least nineteen years old and a resident of Canada to open an account. During registration you are required to provide accurate personal information and confirm that online gambling is permitted in your province or territory. Each person may maintain only one account. Duplicate or fraudulent accounts will be closed and any winnings may be forfeited.

Account Security

You are responsible for keeping your login details confidential. Any activity that occurs under your account is considered your responsibility. If you suspect unauthorised access, you must notify customer support without delay. The casino reserves the right to suspend or close accounts when suspicious activity is detected.

Bonuses and Promotions

From time to time we offer welcome bonuses, free spins, reload offers and loyalty rewards. Each promotion has its own set of rules regarding wagering requirements, eligible games, time limits and maximum cashout amounts. You must read the specific terms attached to every offer before claiming it. Failure to meet the stated conditions may result in the bonus and any related winnings being removed from your account.

Deposits and Withdrawals

Funds can be added to your account using the payment methods displayed on the cashier page. All deposits are processed instantly unless otherwise stated. Withdrawals are subject to verification procedures designed to prevent fraud and money laundering. Before your first withdrawal can be approved, you may be asked to provide identification documents. Processing times vary depending on the payment provider and the completeness of your verification.

Withdrawals will only be made to payment methods that belong to the registered account holder. Large withdrawals may require additional security checks. The casino maintains the right to set daily, weekly or monthly withdrawal limits in line with regulatory requirements and risk-management policies.

Responsible Gaming

We are committed to promoting safe and responsible gambling. Tools such as deposit limits, cooling-off periods, self-exclusion and reality checks are available to help you manage your play. If you feel that gambling is becoming a problem, we encourage you to use these features or contact our customer support team for guidance. We also participate in external responsible-gaming programmes that can provide further assistance.

Prohibited Activities

Certain actions are not permitted while using our services. These include, but are not limited to, collusion with other players, use of automated scripts or bots, abuse of bonuses or promotions, providing false registration information, and any form of fraudulent or criminal activity. Engaging in prohibited behaviour may lead to immediate account closure, forfeiture of funds and reporting to the appropriate authorities.

Intellectual Property

All content, graphics, logos, game software and marketing materials on the website remain the intellectual property of the casino or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use the platform for personal entertainment only. Any other use, reproduction or distribution without prior written consent is strictly prohibited.

Limitation of Liability

The casino is not liable for any direct or indirect damages, losses or expenses that may arise from your use of the website, technical failures, communication problems, or errors in game software. Games are provided on an “as is” basis and we do not guarantee uninterrupted access or error-free operation at all times. Our total liability shall never exceed the amount you have deposited in your account during the preceding twelve months.

Changes to These Terms

We may update or modify these Terms and Conditions at any time. The revised version will be published on this page and the date of the last update will be shown at the bottom. Continued use of the casino after changes have been posted constitutes your acceptance of the new terms. We recommend that you review this page regularly to stay informed.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws applicable in Canada. Any disputes that cannot be resolved directly with our support team will be settled by arbitration or through the courts of the appropriate Canadian jurisdiction, depending on your province of residence.

Last updated: March 2025